Information Technology Infrastructure Library, is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business.
2 Days Weekend Course (Friday and Saturday)
October 18, 2019
October 19, 2019
ITIL describes processes, procedures, tasks, and checklists which are not organization-specific nor technology-specific, but can be applied by an organization towards strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. There is no formal independent third party compliance assessment available for ITIL compliance in an organization. Certification in ITIL is only available to individuals.
Eatimad offers the ITIL V4 Foundation Course and Certification in Dubai and Abu Dhabi.
Eatimad’s ITIL Foundation Course and Certification is a 2-day instructor led training. The aim of this course is to provide insight of the key concepts, terminology and elements in the ITIL service lifecycle.
Eatimad ITIL 4 Course Topics:
Eatimad ITIL 4 Course Materials and Inclusions: